What makes rotating residential proxies better than datacenter proxies?
In most applications, dedicated datacenter proxy IPs eventually become restricted by major websites. This can happen due to something as simple as queries detecting a proxy is active or exceeding request limits.
The RotatingProxies network is an ever-changing and ever-growing one, composed of residential proxy IPs. Our residential proxies backconnect into fresh new USA IP addresses every 5 minutes (or EU IP addresses upon request.) This 5-minute IP rotation is bult-into each proxy you purchase.
How can I use rotating proxies?
Our residential proxies can be used like traditional proxies by entering the IP and port into your software or application. All proxies connect to our evergreen and expansive pool of proxy peers. Our proxies support HTTP, HTTP/S and SOCKS protocols. These proxies are excellent for SEO scraping, account creation and social site tasks.
How many proxies, ports and threads will I receive?
Within 24 hours after placing your order, we'll send you the amount of proxies you've ordered in IP:Port format. Each single proxy supports 5 threads. We deliver proxies in both plain-text and .csv formats.
Do you have Scrapebox, Ticketmaster, Nike, ATC and other niche proxies?
How many proxies can RotatingProxies provide?
How do I upgrade to more proxies?
To upgrade your proxy plan, go to your order's original confirmation email. Here, click Manage Subscription or Dashboard. Then click Upgrade to select a new plan. A prorated refund for unused time on your previous plan will be automatically processed within 24 hours.
How do I authorize a new IP with my proxies?
To authorize new IPs with your proxies, go to your order's original confirmation email. Here, click Manage Subscription or Dashboard. Next, you will see a field you can use to submit a new authorized IP request.
Do you have USA backconnect proxies?
Yes, when you order from RotatingProxies your proxies are from USA locations by default. Our network prioritizes USA proxies every rotation interval so you can connect to the most stable USA proxy peers as often as possible.
Can I buy proxies from a specific city or country?
Yes, you can either choose USA or EU proxy locations upon checkout. Our USA proxies consist of USA proxy peers that are located in a wide range of states and major cities. Our EU proxies consist of proxy peers from a variety of European countries. We're unable to target other specific countries or cities at this time.
How do I contact support?
If your question is unanswered by our FAQs, you can reach out using our contact page. You can also send us a message using the support email address provided in your order confirmation email. When contacting support, please include the email address you used when placing your order.
What is your cancellation policy?
You can cancel your proxy plan subscription at any time by clicking Manage Subscription or Dashboard in your order's original confirmation email. You can also contact support to have your subscription cancelled for you.
While we provide expert USA-based support, and work closely with our customers to solve any issues, there are no refunds. See our cancellation terms and our terms of service for details.
How do I connect to my proxies?
Your server's or computer's IP address must be granted access to your proxies. You can provide this address when placing an order, or provide it after ordering by contacting support. This process is called "IP authorization."
You can connect to rotating residential proxies the same way you can with other types. Enter the IP address into your application and include the port number too.
I'm having an issue with proxy time outs.
Given the nature of residential proxies and based on user-side software settings, time outs are possible. We built 5-minute IP rotation into our proxies to counter issues with time outs or with specific websites loading properly. If time outs or other issues persist, please follow the steps below.
Important troubleshooting steps to take:
• Ensure the IP address on your proxies' delivery email matches the IP address of the host you're connecting from.
• If your application or software supports a timeout and request length setting, try adjusting them to accomodate natural varience in residential internet connections.
• Be sure no connection restrictions exist on the network you're using the proxies on. For example, ensure proxy ports are open.
• If you still have issues with timeouts after troubleshooting, contact us with the following details:
I've just placed an order; where are my proxies?
If you've ordered less than 24 hours ago, your proxies are on the way. Typically, it takes our team 2-24 hours to set up and deliver proxies. If you notice any differently, please contact support so we can investigate. If you received a second confirmation email about your proxies from the same order, please refer to your originally delivered list of proxies.